Contact Numinous Spirit Press
Before emailing, please see if your question is answered below:
💜 When will rewards for The Flame That Sings BackerKit campaign ship? Or other crowdfunding related question.
Currently, the ETA for rewards shipping is DECEMBER 2025 or early 2026. Please check the project updates and/or FAQ to see if your question is answered there. I will be posting campaign updates on the project here at least once per month.
💜 I missed the campaign! Is The Flame That Sings still available?
Yes, it will be! The book will be published in early 2026, available in my shop and various online retailers. Details will be announced via the mailing list.
💜 Do you have digital versions of your deck guidebooks available?
Yes, you can download them for free here!
💜 Need replacements for individual lost/damaged cards?
Let me know which deck you have and which cards you need in your message, along with your mailing address (including international addresses!) and I will replace them for free. If you are requesting cards from the Numinous Tarot, please let me know if your deck has gold edges or not.
💜 Lost package and refund policy
If you order has been lost/stolen/heavily damaged/returned to sender, in most cases I am happy to either send a new package for free or provide a full refund. If there were any issues with the shipping process/address/etc that caused the problem and you would like a new package, we can troubleshoot together.
I consider US packages lost after 4 weeks and international packages lost after 8 weeks from the date it was originally shipped. You have TWO MONTHS from that date in which to contact me about your lost package. This applies to shop orders as well as Kickstarter packages.
I do not provide refunds because the cards were not what you expected (ex. you do not like the linen texture on the Threadbound Oracle). Cases of financial emergency will be considered. I reserve the right to refuse refunds for any reason that is not satisfactory, though this almost never happens.
💜 Current wholesale status:
US wholesale is currently CLOSED while I am on sabbatical.
I am not currently accepting wholesale orders with international shipping addresses. Requests for international wholesale through this form will be deleted without reply.